At Zyra Mart, we are committed to providing high-quality products and a reliable shopping experience to every customer. While we strive to ensure that all orders are delivered in perfect condition, we understand that issues can occasionally occur during handling or transit.
Please note that we do not accept returns or exchanges for products once they have been delivered. However, if you receive an item that is damaged or defective, we are here to assist you. In such cases, we request you to share a clear photograph of the damaged product within 24 hours of delivery. This helps us verify the issue and take appropriate action.
You can send the image to our customer support team via WhatsApp at 8688658358 or email us at srindhuenterprises@gmail.com. Once we receive the necessary information and confirm the issue, we will promptly arrange for a replacement or issue a refund, depending on the situation and product availability.
We appreciate your cooperation and understanding, and we thank you for choosing Zyra Mart. Our goal is to ensure your complete satisfaction with every order.